- Terms and Conditions Last Updated: June 2026
Welcome to Pulse Fitness India / Company Name. These Terms and Conditions govern your use of our website located at https://pulsefitnessindia.in/ and the purchase of any fitness equipment or services from us. By accessing our website, you agree to comply with these terms.
1.1 Eligibility & Account Registration
To place an order or use certain features of the website, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate.
1.2 Pricing and Payment
All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We accept payments through integrated secure payment gateways (including credit/debit cards, net banking, UPI, and wallets).
We reserve the right to change prices for products or services displayed at any time without prior notice.
1.3 Product Delivery & Installation
Delivery timelines vary based on the location and nature of the equipment (e.g., domestic vs. commercial setups). Standard delivery usually takes [X to Y] business days.
Any structural prerequisites or space readiness required for equipment installation must be arranged by the customer prior to delivery.
1.4 Intellectual Property
All content, logos, graphics, text, and product designs displayed on this website are the intellectual property of [Company Name] and are protected by applicable copyright and trademark laws.
1.5 Governing Law & Jurisdiction
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Your City, e.g., Thiruvananthapuram, Kerala].
- Privacy Policy
Last Updated: June 2026
At [Pulse Fitness India / Company Name], we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://pulsefitnessindia.in/.
2.1 Information We Collect
We may collect personal information that you voluntarily provide to us when you request a quote, make a purchase, or contact us. This includes:
Contact Information: Name, email address, phone number, shipping address, and billing address.
Transaction Data: Details about payments made to and from your account (we do not directly store your credit card or payment credentials; these are processed securely by our verified payment gateway partners).
2.2 How We Use Your Information
We use the collected information for the following purposes:
To process transactions, manage orders, and coordinate deliveries and installations.
To communicate with you regarding order updates, customer service queries, and product inquiries.
To comply with legal and regulatory obligations.
2.3 Data Security
We implement standard industry-grade electronic and managerial security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of your data.
2.4 Cookies
Our website uses cookies to enhance user experience, analyze site traffic, and track items placed in your shopping cart. You can choose to disable cookies through your browser settings, though it may affect website functionality.
- Refund Policy
Last Updated: June 2026
We want you to be completely satisfied with your fitness equipment. Since we deal in major commercial and domestic fitness machinery, please review our refund structure below.
3.1 Eligibility for Refunds
Damaged or Defective Items: If a product is delivered in a damaged condition or has a manufacturing defect, you must report it to our customer support team within [48 hours / 7 days] of delivery with supporting photographs or video evidence.
Incorrect Product Delivery: If you receive an item completely different from what you ordered, it will be eligible for a full replacement or refund.
3.2 Non-Refundable Items
Equipment that shows signs of user-inflicted wear and tear, improper self-assembly, or physical damage post-delivery is not eligible for a refund.
Customized orders or bulk commercial gym layouts cannot be refunded once manufacturing or shipment has commenced.
3.3 Refund Processing Timeline
Once your return request is verified and inspected by our technical team, approved refunds will be credited back to the original payment method (e.g., your bank account or card) within [7 to 10] working days, subject to the banking partner’s operating cycles.
- Cancellation Policy
Last Updated: June 2026
4.1 Order Cancellation by the Customer
Standard Orders: You can cancel your order for standard fitness equipment within [24 hours] of placing it, provided the item has not yet been dispatched from our warehouse. A full refund will be issued in this case.
Post-Dispatch Cancellations: If you request a cancellation after the product has been dispatched, logistics and two-way handling fees may be deducted from your final refund amount.
Custom/Commercial Orders: Orders involving customized builds or specific commercial configurations cannot be canceled once production has been initiated.
4.2 Cancellation by the Company
[Company Name] reserves the right to cancel any order under exceptional circumstances, including but not limited to:
Stock unavailability or unforeseen discontinuation of a specific product line.
Inaccuracies in product pricing or descriptions displayed on the website.
Flagged security issues or payment gateway authorization failures.
In the event that we cancel your order, you will be notified via email or phone, and a 100% refund will be issued to your original account immediately.